What to expect, step by step.

Yes. Our Enzycleanse™ enzyme solution is plant-derived and non-toxic — no chlorine, no solvent smell, nothing that needs a mask to be around afterwards. The property remains vacant for 24 hours for the product to actively penetrate all porous surfaces and materials without being disturbed. A short prep list will be provided in the days before remediation.

Because the Enzycleanse™ is doing more than cleaning surfaces. The enzyme goes in as a fine dry fog and remains active long enough to reach ceiling corners, wardrobe backs and soft furnishings, then penetrates the plasterboard, carpet and timber and settles. That takes hours, not minutes. Services that have you back inside in two or three hours are wiping surfaces — a genuinely different job. One night out is the honest cost of a source-level clean.

Not if the cause is dealt with — and that's the part most services skip. The treatment removes the colony at its source, and treated areas carry a two-year retention warranty: if mould returns to an area we've treated while the moisture source we identified stays addressed, we come back and re-treat it at no charge. But no treatment on earth survives an active leak, so we identify what caused it and can repair that too.

The assessment is free and includes moisture and humidity readings, camera inspections, and thermal imaging. We provide straight answers about remediation, preventative maintenance, cleaning routines, or whether further investigations are needed to locate the source. Air sampling is charged at $150 + GST per sample (most homes need between 3-4 samples). Each treatment is quoted per property once we know what we're dealing with, and you approve the figure before anything is booked. Nothing gets added afterwards.

Then we say so, and it costs you nothing. A fair number of assessments end with a ventilation fix, a repaired seal or a change of habit rather than a treatment quote — and we'd rather be the people who told you that than the people who fogged your house for no reason. It's also how referrals happen.

The assessment takes between 60 to 90 minutes, and we can usually get to you within a few days. Air sampling results take between 3-5 business days. Treatment itself is a single visit plus 24 hours out of the property, and verification testing follows once the treated areas have settled. Most jobs run start to finish inside three weeks — faster where it's urgent.

For a small spot on a hard, sealed surface — often yes, and we'll tell you so. Where bleach or chemicals fail is in porous materials. It strips the colour from what you can see but doesn't reach the root structures of the mould spore, so the colony survives and the mould returns, and usually amplifies.

Regularly. For tenants, landlords, property and commercial managers, independent before-and-after testing turns a disagreement into a document. We also work in offices, childcare centres, schools, aged care and industrial buildings, and can treat after hours or over a weekend so nobody loses a trading day.

A calibrated pump draws air onto a spore trap, and Independent Environmental & Consulting Laboratories (IECL) in Brisbane identifies the species present and their concentrations — measured against an outdoor control sample from your own property, since some mould in the air is normal everywhere. Your report sets out the results, the conclusions drawn from them, and the recommended actions. Results usually come back in five to seven business days.

Fully insured — public liability and professional indemnity, with certificates of currency available on request. We operate to IICRC-aligned industry standards as a licensed natural enzyme remediation operator, and verification is handled by an independent laboratory rather than in-house.

It depends on the cause. Building-related mould (leaks, structural damp, failed waterproofing) is generally the owner's responsibility; mould from how the property is used or maintained can sit with the tenant. Most disputes are really about which one applies — and that's what an independent assessment with moisture readings and lab testing resolves. Our report states the likely cause, giving both sides something objective to act on. (General information, not legal advice.)

Yes, and more often than you'd think. Caravans, boats, campervans and vehicles are ideal for mould: enclosed, humid, and frequently shut up for weeks. Enzycleanse™ works the same way in a small space, and being non-toxic matters more here than anywhere — you sleep an arm's length from every surface. Mention it when you book so we allow the right time.